Better Customer Support – Viber Chatbot can help you provide customer support by interacting with customers directly, solving their problems instantly, and improving the response time with personalized messages.Improved Customer Engagement – Your business can handle customer communication seamlessly with chatbot Viber, automate repetitive tasks, stay available all the time and ensure a queue-free engagement.There are many benefits of using a chatbot for Viber. A Viber Chatbot not only helps in customer service but can also prove beneficial in other aspects be it marketing, sales, or conversion. And when a chatbot is added to it, both customers, as well as businesses, find it incredibly easy to engage with one another. Viber is a great platform for engagement. Thanks to the Viber Chatbot, a business can improve customer engagement drastically and stay available round the clock for its audience. It combines the features of Viber and artificial intelligence together to ensure the automation of customer service tasks. This is exactly how a Viber chatbot works. By adding a bot, this platform could be made even more powerful and customer-friendly. Businesses use it to engage with their customers and serve them all. Viber is one of the most widely used messaging apps in the world. In this blog, we will discuss the value of chatbot Viber and the power of an artificial intelligence tool in transforming a business in a true sense. More so, a bot helps you serve customers at every stage of the journey and deliver value to them. In addition, using a Viber Chatbot makes it simple to connect with users across their preferred channel, put customer support on auto-pilot and turn visitors into loyal buyers. When you add a chatbot to it, customer engagement becomes easier for enterprises as they can automate responses to conversations. For businesses, it is a great tool to connect with their customers and improve communication internationally or locally.Īpart from tons of chatting features, Viber also ensures end-to-end encryption for messages which makes it perhaps the most secure chatting platform in the world. Viber is currently among the top three messaging apps in the world, in terms of user base and popularity.
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